Shipping policy

Atlas54 Heritage – Shipping Policy

Last updated: 19 September 2026

We currently offer delivery within the United Kingdom.

1. Delivery Options

Our current UK delivery options are:

  • 1–3 business days — £10.99
  • 3–5 business days — £7.99

Delivery times are estimates and are not guaranteed delivery dates.

2. Dispatch

We aim to process and dispatch orders promptly after payment has been confirmed.

Orders are normally dispatched using the delivery service selected at checkout.

Please note that dispatch time and delivery time are different. The delivery times shown above refer to the estimated delivery period after the order has been dispatched.

3. Delivery Delays

Delivery times may occasionally be affected by circumstances outside our reasonable control, including carrier delays, severe weather, transport disruption, strikes or other unforeseen events.

If your order appears to be delayed, please contact us through our website so that we can investigate the delivery with the relevant carrier where appropriate.

4. Incorrect or Incomplete Delivery Information

Please check that your delivery address and contact details are correct before completing your order.

If an order cannot be delivered because an incorrect or incomplete address was provided, additional delivery or return costs may apply where permitted by law.

5. Damaged or Missing Deliveries

If your parcel arrives damaged, please contact us as soon as reasonably possible and provide photographs of the packaging and the product where appropriate.

If your order does not arrive within a reasonable period after the estimated delivery timeframe, please contact us so that we can investigate the matter.

We will deal with damaged, missing, faulty or incorrectly supplied goods in accordance with your statutory consumer rights.

6. Delivery Charges

The applicable delivery charge will be displayed at checkout before you complete your purchase.

Delivery charges may vary if our shipping arrangements change. Any applicable charge will be shown before you place your order.

7. Returns

If you wish to return an item because you have changed your mind, please refer to our Return and Refund Policy for information about cancellation, return periods and return postage.

Different arrangements may apply to faulty, damaged, incorrect or misdescribed goods.

8. Contact

If you have a question about delivery or an order, please contact Atlas54 Heritage through the contact details provided on our website.

Nothing in this Shipping Policy limits or excludes any statutory consumer rights that cannot lawfully be excluded or restricted.